VoIP is a means of transmitting voice signals over a digital network. Businesses are turning to Voice over IP (VoIP) solutions as an alternative to traditional Public Switched Telephone Networks (PSTNs). Instead of your voice being transmitted over analog phone lines, your calls will be routed through networking equipment and travel by way of Internet Protocol. Since phone calls are placed through a data connection, phone companies and long-distance charges for peer-to-peer calls are bypassed. Commercial users of VoIP technologies can save money and cut costs by using the NextLevel Voice Solution.
Many businesses can save money by switching to NextLevel’s hosted Voice Solution for their unified communication needs. Additionally, the option of running voice and data communications over the same circuits can save you money and make your company more efficient.
Definitely. Depending on your communications needs, NextLevel’s hosted Voice Solution has the potential to deliver significant cost savings on communication and increased efficiency enhancing features, letting you allocate valuable resources where they should be allocated… growing your business.
NextLevel offers a hosted Voice Solution, allowing you to avoid the hassle of maintaining your own equipment. NextLevel’s hosted Voice Solution can streamline your operations.
SIP is a process that allows for creating, modifying, and terminating multimedia sessions with one or more participants. These sessions include internet telephone calls and multimedia conferences. SIP is widely used as a protocol for Voice over Internet Protocol.
SIP trunking is a means of leveraging the powerful SIP technology to provide dedicated multimedia support to a physical location. A SIP trunk is a connection between your IP network and the SIP network of your telephony provider – in essence, a SIP trunk is a phone line. NextLevel is a leader in SIP trunking technology, with an active and experienced research and development team and exceptional customer support.
SIP is easy to use, is scalable, and saves companies money. With SIP, you can buy exactly the number of lines you need. You can route calls to any domestic physical location, and you can leverage your existing infrastructure to maximize your investment potential.
NextLevel offers business the option of avoiding the purchase and maintenance of expensive telecommunications equipment. Hosted PBX or hosted Voice Solutions are best for businesses that want to “get out of the business of telecommunications management.”
We offer inbound, outbound, and two-way calling with a variety of available features. Contact your Account Executive for specific details on how NextLevel’s Voice service can give your business an edge over the competition.
NextLevel offers a variety of Voice service packages with a myriad of features, priced and configured according to the specific needs of your business. We are a complete business unified communication solution provider. Contact your Account Executive for specific details on how NextLevel’s Voice service can give your business an edge over the competition.
E911 is an improvement to the traditional 911 Emergency phone system. E911 provides emergency operators with a physical address for each incoming call. This offers obvious public safety advantages. Some VoIP providers (like Vonage) direct 911 calls to a central operator, who will gather the necessary address information and forward it to the authorities. E911-compliant systems connect you – and your address – directly to the local public safety officials. Our Enhanced Lines are fully E911-compliant, offering you and your employees complete peace of mind.
NextLevel provides superior SIP trunks and call-routing technology. Our routing networks are structured to provide the most direct route for your calls. NextLevel employs multiple call gateways, assuring faster and better connections for your calls. This means reduced latency and coverage of over 30% of the domestic service area. All of this translates into superior business performance. Contact one of our Account Executives to learn the benefits of NextLevel’s Voice solution.
NextLevel provides local numbers in more than 5,300 domestic service areas. At this time, we do not provide international numbers.
NextLevel has access to a stock of more than 2 million voice-capable SIP trunks, offering full Local Number Portability (LNP) compliance. We support local call origination from 5,300+ rate centers, covering 300+ markets. Our service footprint covers 93% of the U.S. population, with 1,000 to 10,000 phone numbers available in each unique rate center. We can request specific numbers, but cannot guarantee them. Our number porting service allows you to move the custom numbers you currently have to a NextLevel Voice system.
Most likely. Along with many other features, NextLevel supports number porting from almost all service providers. We can configure your system with your current numbers, offering your customers and employees a seamless transition.
If you already have an internet connection with us, we can get your new hosted voice solution up and running in 5-7 business days. We maintain a large stock of local numbers in more than 300 markets, so we probably have the numbers you need in stock. If we need to secure additional numbers, the process will take 7-14 business days.
NextLevel’s SIP trunking and hosted IP-PBX services offer rates as low as $0.025 / minute for long distance.
NextLevel offers local numbers in more than 5,300 rate centers in the U.S., covering 300+ markets and serving more than 93% of the U.S. population.
We can help you acquire the equipment necessary to convert your analogue voice equipment to VoIP technology.
The amount of bandwidth for a call depends on the codec that is being used. The g.711 codec requires about 80-90kbps per call, while the g.729a codec requires about 30kbps.
NextLevel supports both the g.711 codec and the g.729a codec. The g.711 codec requires about 80-90kbps per call, while the g.729a codec requires about 30kbps.
NextLevel is a complete SIP trunking communications system provider. At this time, we do not support IAX trunking
NextLevel recommends a Top Tier data connection from NextLevel for the best call quality. Top Tier lines offer the best combination of uptime, stability, and reduced latency.
NextLevel offers one, two, or three-year Voice and Data Agreements. By signing a longer contract, you can lock in lower rates and reduce some installation charges. Additionally, NextLevel offers the ability to renegotiate pricing options at the end of a contract term.
NextLevel offers some of the most comprehensive SLAs in the industry. Our U.S.-based customer support team is available 24x7x365 to solve all of your communications issues.
NextLevel offers each of our customers an industry-leading Service Level Agreement. Our overriding concern is customer satisfaction, and this is reflected in our commitment to service excellence, as reflected in our SLAs, which provide specific performance and service guarantees. The end result is that our customers can enjoy complete comfort and confidence.
NextLevel’s Voice service includes one DID per Enhanced line ordered. There are three options geared for maximum flexibility for your business.
NextLevel offers very competitive international rates. Contact one of our Account Executives for specific pricing details.
NextLevel can transfer your existing phone numbers to your new hosted Voice system. Line forwarding typically takes less than an hour; however, it typically takes 3-4 weeks to complete the porting process, depending on how many numbers you have to transfer.
Absolutely. Flexibility is a hallmark of NextLevel’s Voice service. We can add additional DIDs at any time.
E.164 Numbering is the international standard for assigning telephone numbers. Almost all of NextLevel DIDs are E.164-compliant, which means that phone systems anywhere in the world can reach them.