NextLevel Voice Features

NextLevel’s Hosted Voice solution reduces the time you spend managing your business phone service, allowing you to focus on growing your business. NextLevel creates fully customized voice systems that offer many features including:

  • Call Hold / Transfer
  • Call Logs
  • Caller ID (Inbound & Outbound)
  • Conferencing (3-way)
  • DID / DOD / Station to Station
  • Last Number Redial
  • Music On Hold (custom options available)
  • Voicemail
  • Voicemail to Email (Outlook)
  • Message Waiting Notification
  • Simultaneous Ring
  • Call Forwarding
  • End User Portal (GUI)
  • Find Me / Follow Me

Optional Features Include:

  • Automated Attendant (basic to advanced)
  • Conference Bridge (Up to 25 users)
  • Hunt Group
  • Skills-Based Routing
  • Unlimited Calling Plans
  • Unlimited NextLevel Fax
  • Cell Phone Integration (Droid, iPhone)
  • Softphone Integration
  • Manager Portal
  • Toll Free Numbers
  • Advanced Call Center Software with Statistics
  • Call Parking
  • Call Monitoring
  • Call Recording
  • CDR Report
  • Minute Usage Reports
  • The use of a managed Cisco® QoS enabled router, Cisco® switch and Cisco® firewall when you purchase our bundled internet and dial-tone package from NextLevel.

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“We appreciate your help with this and look forward to working with you for a long time to come!” — John D