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NextLevel Internet Supports Golden Hour Data Systems Mission Critical Air Medical BPM


SAN DIEGO  — Mar 14, 2006 — NextLevel Internet, San Diego’s leading mission critical Internet access provider, expands its deliverable of high-speed, redundant Internet connectivity with 24/7/365 support via its Network Operation Center in support of Golden Hour Data Systems, the leading system provider of computerized health information and revenue management for the air medical and critical care transport industry, according to Jerry Morris, founder and general manager of NextLevel Internet.

         Golden Hour Data Systems is the only patented end to end solution for emergency medical vehicle dispatch, gathering of patient vital statistics, medical quality assurance, and medical billing for the emergency medical transport industry.

“When Golden Hour originally approached us five years ago with the idea to make this an application service provider (ASP) model using the Internet, we were very cautious about handling the immense responsibility associated with Internet dispatch of such mission critical activities as emergency medical transportation,” Morris said. “We had been servicing many companies with ‘mission critical’ requirements such as loss of revenue or reputation if they experienced an Internet connection outage. But loss of life as a result of an outage was truly an awesome responsibility because at that time, we were very concerned about the vulnerabilities inherent to the Internet.”

Morris said Golden Hour’s President Chuck Haczewski said, “If you don’t do it, who else will do it and do it right?”

NextLevel took its orders seriously and elected to build one of the most redundant, and scalable networks available.  NextLevel then manned its award-winning Network Operations Center (NOC) with only the most qualified engineers and both purchased and created tools to support such a mission-critical environment on behalf of Golden Hour.

“It was an expensive endeavor for us at the time, but it paved the way for our future,” Morris said.  “Although not every one of our clients are at the same mission critical level as Golden Hour Data Systems, NextLevel has been able to use the same meshed networks, qualified engineers, processes and tools to apply to T1, DS3 and colocation clients throughout San Diego and Southern California.  The net result has been phenomenal performance and dependability by our company on behalf of our clients.”

Christopher Daharsh, Golden Hour’s Director of Systems Engineering, said that NextLevel’s Vision Statement points out that their company “focuses on clients that experience loss of money, reputation or life if their Internet connection is down”.

“That statement is very important to Golden Hour since our application services are critical to the emergency medical transport industry for providing a timely and accurate response to life-threatening situations. NextLevel has proven that they are very focused on our business needs by providing very high quality services and support along with true concern about our continued experience,” Daharsh said.

According to Haczewski, Golden Hour Data Systems was established  to develop a computerized health information and revenue management system for the air medical and critical care transport industry. Developed by two emergency physicians in a managed care environment, Golden Hour developed its service to manage the future of medical transportation. The company’s mission is to provide a consistent, predictable service that saves clients money, provides valuable benefits, provides the tools for self-analysis, and produces benefits to patient care through clinical research, quality improvement, and cost effectiveness.

About Golden Hour Data Systems

Golden Hour is a Business Process Management Organization, selling services, not software.  It is an on-line information, revenue management, and decision support engine for air medical, critical care, and EMS transport providers. Golden Hour’s client-server network allows multiple clients to be connected to a secure server computer via the Internet. Communications, clinical charting, patient accounts and revenue management information is integrated, standardized and processed. One-hundred percent collection of critical data points is achieved by making user selected entry fields mandatory. Medical billing information is electronically submitted with complete transport justification. Routine reports, user friendly data access, and customized data processing services allow programs to benchmark, perform clinical research, and manage their programs with data based decision support analysis.

Today, many transport programs are still documenting medical transports using handwritten forms that require duplicate entries, or DOS-flat file single user computer programs. This method of data collection is often inconsistent, unstructured, time consuming, and expensive. Golden Hour allows providers to outsource the information and revenue management into Golden Hour’s Business Process Management Engine. This engine increases control of information and revenue while providing the ability to visually monitor the vitals necessary to successfully run a medical transport programs. For more information, visit www.goldenhourdata.com.

About NextLevel Internet

Founded in 1999, NextLevel Internet is a business-to-business co-location, Internet, and managed data services provider that matches its customers’ needs with the highest quality deliverables and customer service available.

The company specializes in providing service to companies whose loss of Internet connection will result in the loss of life, money or reputation. NextLevel Internet provides only the best clear channel connectivity direct to a fully redundant Tier 1 Internet backbone with unbeatable value. NextLevel Internet is managed and operated 24/7 by seasoned Internet and data professionals who understand that impeccable service is paramount. Certified engineers (CCNA™, CCNP™, MCSE™) and highly trained personnel handle all of its client requests from complex design and build-out to simple routing, DNS, IP allocation, router replacement, and tail circuit issues directly and immediately. NextLevel Internet monitors its network connections through its Network Operation Center (NOC) 24×7 using ICMP/SNMP sampling.

For more information on NextLevel Internet, call 858.836.0703 or visit www.nextlevelinternet.com.







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