|NextLevel News & Events

NextLevel Internet’s Hosted Voice and Co-Location Service Supports Disaster Recovery Efforts for First Responders During Region’s Recent Black Out

NextLevel Internet’s Hosted Voice and Co-Location Service Supports Disaster Recovery Efforts for First Responders During Region’s Recent Black Out

Hosted Phone, Co-Location and Internet Service Experienced Zero Downtime for National and Local Customers

2011-09-14: NextLevel Internet, Inc., a leader in mission critical Voice and Internet access, today announced that the company’s NextLevel Voice™ and co-location services provided uninterrupted service to emergency organizations and first responders during the massive power outage in San Diego on September 8, 2011.

The power outage, which was the largest recorded in the region’s history, lasted for more than 10 hours and left roughly eight million people and thousands of organizations in parts of Southern California, Arizona and New Mexico without power, Internet, and phone access.  This disruption of power and the associated loss of connectivity could have resulted in the loss of life, money, or reputation for many of those affected.

“We had a number of emergency calls, all of which were either handled at our office or on our off-hours emergency line,” said Michael Murphy, president of Computer Protection Technology. “With customers such as Scripps Healthcare and General Atomics, it is imperative we maintain our communications channels.  During a time of uncertainty, NextLevel’s services remained fully operational and were a great success from our end.”

NextLevel’s hosted voice and co-location services are maintained in secure, SAS 70 Type II compliant data center environments with disaster recovery plans, multiple generators, redundant power, multi-homed bandwidth and diverse dial-tone carriers in place to maintain business continuity during a disaster scenario.

“With the immense power outage in Southern California last week, I’m happy to report our customer’s service never skipped a beat,” said Eric Fleming, vice president technology operations for Golden Hour Data Systems.  “As we help facilitate communications in the emergency medical transportation industry on a 24/7/365 schedule, our customers are often on lifesaving missions transporting those who are critically injured or ill. NextLevel’s proactive actions to ensure uninterrupted internet and hosting services have a direct effect on helping to save people’s lives.”

NextLevel’s high-availability (HA) hosted VoIP service provides organizations the advanced features and security of a sophisticated Private Branch Exchange (PBX) system for a fraction of the cost, with unsurpassed ease of use and often with zero system set up fees. NextLevel Voice eliminates costly maintenance and upgrade fees associated with obsolete phone equipment, while often getting rid of some of the monthly fees associated with a company’s access to the Public Switched Telephone.

For organizations that would like to request more information on NextLevel Internet’s hosted voice, business-to-business co-location, Internet, and managed data services, please visit www.nextlevelinternet.com.

About NextLevel Internet

Founded in 1999, NextLevel Internet is a business-to-business voice, Internet, co-location, and managed data services provider that matches its customers’ needs with the highest quality deliverables and customer service available.  The company specializes in providing service to companies whose loss of Internet connection will result in the loss of life, money, or reputation.

NextLevel Internet provides only the best clear channel connectivity direct to a fully redundant Tier 1 Internet backbone with unbeatable value.  NextLevel Internet is managed and operated 24/7 by seasoned Internet and data professionals who understand that impeccable service is paramount.  Certified engineers (CCNA™, CCNP™, MCSE™) and highly trained personnel handle all client requests from complex design and build-out to simple routing, DNS, IP allocation, router replacement, and tail circuit issues directly and immediately.  NextLevel Internet monitors its network connections through its Network Operation Center (NOC) 24x7x365 using active and passive polling systems.

For more information on NextLevel Internet, call 858-836-0703 or visit www.nextlevelinternet.com


Comments are closed.