Double digit overall growth, increased employee headcount, aggressive service adoption and expanded footprint highlight NextLevels 15 year anniversary
SAN DIEGO, CA January 5, 2014 NextLevel Internet, Inc., a leader in cloud based communications, is pleased to deliver a 2014 year in review and 2015 technology forecast.
“Without a doubt, 2014 was NextLevels most successful year to date from a traditional business perspective, but more importantly, it has laid the foundation for an even stronger 2015, said Jerry Morris, founder of NextLevel Internet, Inc. “As we celebrated our 15th year of business, 2014 saw our employee headcount grow by 20 percent, massive new adoption of NextLevels privately managed Unified Communications technology and continued excellence in the discipline of customer service.
Double Digit Growth Overall For the 15th consecutive year, NextLevel has seen double digit sales and revenue growth for the companys business-to-business voice, internet, and managed unified communications services. One major facet of the double digit growth was the continued rise of NextLevels Hosted Voice offering, which saw a 55 percent increase in adoption rate in 2014. With NextLevel Voice, organizations reduce costs while dramatically improving the quality, clarity, ubiquity and reliability of their communication services by leveraging the privately managed NextLevel Cloud network.
Refocused Sales Strategies To increase visibility across geographies and vertical markets, NextLevel shifted to a 100 percent channel distribution strategy in 2014. By directly focusing on active channel and referral partners exclusively, NextLevel has greatly expanded the companys footprint and accessibility. NextLevels channel and referral partners deliver the reliability and availability of the only private, fully managed unified communications cloud network originally built for medevacs and first responders.
15 Year Anniversary and Rebranding To commemorate the companys 15 year anniversary, NextLevel introduced a new brand and image with a redesigned website and company logo. The new brand further reflects the companys presence in cloud based communications. NextLevels redesigned website provides an enhanced online destination for new and future clients who want to interactively learn about the company’s technology and solutions.
Customer Satisfaction NextLevel is managed and operated 24/7 by USA-based seasoned telecom, internet and data professionals who understand that impeccable service is paramount. In 2014, the company continued to receive the highest marks for customer satisfaction and service on independent surveys. To date NextLevel maintains a perfect A+ Better Business Bureau rating without a single complaint in the history of the company.
Data Center Growth NextLevel expanded the companys data center footprint to Las Vegas from its existing locations to further support its geographic redundancy and disaster recovery initiatives.
For organizations that would like to request more information on NextLevel Cloud and other managed services, please visit www.nextlevelinternet.com .
Founded in 1999, NextLevel is a business-to-business voice, internet and managed unified communications services provider that matches its clients needs with the highest quality deliverables and customer service available. NextLevel offers its clients access to a private, fully managed cloud network originally developed for first responders with a fully redundant Top-Tier internet backbone and unbeatable value for todays business. NextLevel is managed and operated 24/7 by seasoned telecom, internet and data professionals who understand that impeccable service is paramount.
Certified engineers (CCNA, CCNP, MCSE) and highly trained personnel handle all client requests from complex design and build-out to simple routing, DNS, IP allocation, router replacement, and tail circuit issues directly and immediately. NextLevel monitors its network connections through its Network Operation Center (NOC) 24x7x365 using active and passive polling systems.
For more information on NextLevel, please call 858-836-0703 or visit www.nextlevelinternet.com.